Privacy Policy | Aurelandor

Introduction

Aurelandor ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information.

Information We Collect

We may collect the following types of information:

Personal identification information (name, email address, telephone number, postal address)
Project details and requirements provided through enquiry forms
Technical data including IP address, browser type, and operating system
Usage data regarding how you interact with our website

How We Use Your Information

Information collected is used for the following purposes:

To respond to enquiries and provide information about our services
To prepare quotations and project proposals
To communicate regarding ongoing projects and installations
To improve our website and service delivery
To comply with legal obligations

Legal Basis for Processing

We process personal data under the following legal bases:

Consent: You have given clear consent for processing of personal data for specific purposes
Contract: Processing is necessary for performance of a contract with you
Legal obligation: Processing is necessary for compliance with legal obligations
Legitimate interests: Processing is necessary for our legitimate business interests

Data Sharing and Disclosure

We do not sell personal information to third parties. Information may be shared with:

Service providers who assist in business operations
Professional advisers including solicitors and accountants
Regulatory authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure in certain circumstances
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

Cookies

Our website uses cookies to enhance user experience. Please refer to our Cookie Policy for detailed information about the cookies we use and how to manage them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. The date of the last revision will be indicated at the top of this page. Continued use of our website following changes constitutes acceptance of the updated policy.

Contact Information

For questions regarding this Privacy Policy or to exercise your rights, please contact us:

Aurelandor
1-3 Hotspur Way
Newcastle upon Tyne NE1 7XR
Email: info@aurelandor.com
Telephone: +44 20 3410 6270